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Support

Welcome to the EquityLens support page. Here you'll find answers to common questions and information on how to get help.

Getting Started

Setting up your portfolio:

Understanding Statistics

Historical Charts & Analytics:

The History tab provides professional-grade analytics to help you understand your ETF investment:

Moving Averages:

Summary Statistics:

Return & Risk Metrics:

Daily Movement Analysis:

Tip: All statistics automatically update when you switch between VWCE (Accumulating) and VWRL (Distributing) or change the time range (1M, 3M, 6M, 1Y, All).

Common Questions

How do I track my portfolio value?

Enter the number of ETF shares (parts) you own in the Portfolio tab. The app will automatically calculate your total portfolio value based on the current price. You can fetch live prices from Yahoo Finance in Settings.

Which ETFs are supported?

EquityLens supports both Vanguard FTSE All-World versions: VWCE (Accumulating) and VWRL (Distributing). The app includes complete historical price data and all 4000+ underlying stock holdings.

How do I get live prices?

Go to Settings, select your preferred currency (EUR, USD, GBP, CHF, etc.), and tap the "Fetch Current Price" button. EquityLens will retrieve the latest price from Yahoo Finance from the appropriate stock exchange.

Is my data private?

Yes! All your portfolio configurations are stored locally on your device. EquityLens does not collect, transmit, or store your personal portfolio data on any servers.

Do I need an internet connection?

An internet connection is only needed to fetch live prices from Yahoo Finance. All historical data, statistics, holdings information, and portfolio calculations work completely offline after the app is downloaded.

How often is the data updated?

The holdings data is based on publicly available information from fund providers and is updated periodically to reflect the latest available fund compositions.

Troubleshooting

The app shows no data or loading errors:

The percentages don't add up correctly:

Ensure your ETF allocation percentages in Settings add up to 100%. The app will display a warning if the total is not 100%.

App crashes or freezes:

Please report crashes to our support email with details about what you were doing when the crash occurred. This helps us improve the app.

Export & Import Portfolio Data

Backup and restore your portfolio snapshots:

Exporting Your Data:

Importing Your Data:

Use Cases:

Note: JSON format preserves all data perfectly and is recommended for backup and restore. CSV format is ideal for data analysis in spreadsheet applications.

Need More Help?

If you have questions that aren't answered here, or if you're experiencing technical issues, please contact us:

dr@jeannot-muller.com

We typically respond within 24-48 hours

Additional Resources

Frequently Asked Questions - Quick answers to common questions

Privacy Policy - Learn about how we handle your data

App Store Page - Download or update the app